FREQUENTLY ASKED QUESTIONS
How do I schedule walks/visits/pet sitting?
For dog walks, is there a minimum walk schedule per week?
Yes, we require a minimum of three walks per week and a three hour window, on the same recurring time frame each day.
Can I stop my service?
Absolutely, although we will be sad to see you go!
Do you walk multiple dogs at a time?
We do not pack walk with other dogs. We only do private walks with siblings within the home.
What are your hours?
Monday - Friday
Are you available over the holidays?
What is your cancellation policy?
What is your service area?
NEIGHBORHOODS WE SERVE
When and how do I pay?
You will be billed each Tuesday for the current week’s visits. You may also choose our popular option to pre-pay monthly or before sitting and receive a 5% discount.
Cash, Chase QuickPay, Bank of America Quick Pay, & Venmo.
Contact Us directly for payment details.
Does the same walker come everytime?
Can I meet my walker before walks start?
Yes! You can either meet your walker during your first walk or with a quick phone chat, skype or facetime call, or in-person ($25 fee).
Where do the consultations take place?
In the comfort of your own home or virtually via Zoom, FaceTime, or Google Hangouts. This will give us the opportunity to evaluate your pet in comfortable and safe settings.
Wiggley Walkers Pet Service Agreement that releases Wiggley Walkers from certain liabilities. By utilizing our services and accepting our Wiggley Walkers folder, you understand and acknowledge that Wiggley Walkers has limited liability regarding certain occurrences and incidents that may occur regarding your pet(s).Each customer must thoroughly read and understand the
While we take every precaution possible to ensure that all of the pets in our care are healthy and safe, you must recognize that incidents will and/or may happen and that we take no responsibility regarding these incidents.
Wiggley Walkers will deliver the highest quality in caring for both your pets and home. However, due to extreme unpredictability of animals, Wiggley Walkers cannot accept responsibility for any mishaps of extraordinary nature (e.g. biting, running away, furniture damage, accidental death, etc.) or any complications in administering medications to the animal. In addition, Wiggley Walkers cannot be held liable for injury, disappearance, death, or fines incurred by pets with access to the outdoors.
Clients using our services are responsible for injuries caused by any animal in the household. It's very important to update your pet's rabies and other vaccinations as needed. We are required to call animal control to report bites and report injuries. To contact Chicago Animal Care and Control please call 312-747-1406.
More information about The Illinois Animal Control Act can be found here: http://www.ilga.gov/legislation/ilcs/ilcs3.asp?ActID=1704&ChapterID=41
No pet(s) will be admitted into our care unless this waiver is fully understood, executed and verified in our system.